911 Communication Center

The mission of the Birmingham Police Department’s 911 Communication Center is to deliver emergency service with courtesy, respect and professionalism to all citizens and emergency responders. We will strive to provide emergency communications in an efficient and expedient manner with public service as our primary consideration.

The 911 Communications Center receives and dispatches calls from citizens and self-initiated calls from officers in the field. The center also processes false alarms, radio transmissions and makes emergency notifications during weather related incidents and emergencies. The unit is comprised of one Lieutenant, one Sergeant, two Switchboard Operators, two Call Screening Officers, two False Alarm Clerks, two Professional Staff employees, thirty-nine Public Safety Dispatchers (Level I) and thirty Public Safety Dispatchers (Level II).

There are three main components to emergency communication:

  1. 911 call processing and delivery through Public Safety Answering Points (PSAP) and call dispatching.
  2. The emergency Alert System.
  3. Radio and/or broadcast or cable television station news updates.


Lieutenant Damarcus Miller, Commander
(205) 254-0877

Sergeant Ronald Crumbley
(205) 254-0800

Non-Emergency number (205) 328-9311
Emergency number 911